Details on the delivery process.
How We Work
We are a marketplace connecting you with a variety of brands from across the world. Because of the way that we work, if you order an item through us, we work with the brand and they will send you the item themselves, if you order from multiple brands, please expect to receive multiple deliveries.
Through our sustainable standards, we expect our brands to use sustainable, recycled and ethical packaging, please do reach out to us on [email protected] if you have any questions or queries on this.
Costs & Timings
We hope to have all items dispatched to you within 3 days. Because each brand sends you the item using their own method, the courier, costs, times and policies differ slightly between each and you will receive separate notifications for each order. We are working to have a flat fee for all deliveries, but for now the costs depend on each of the brands.
For international orders, customs, duties and/or taxes may apply and will be a part of the order costs if required.
Tracking Your Order
If you would like to check on the status of your order, please track it here.
If you have any further questions on your delivery and shipping, please email us at [email protected]